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IATA Warning for Fraud Emails
Date: 8/13/2013 6:58:00 AM

Dear IATA Members,

Recent attempts by fraudsters have been made to collect money fromusers of IATA products and services.

Unfortunately some companies have been victimized and have transferred substantial amounts of money to bank accounts designated by the fraudsters, after having been misled by the fraudulent references and use of IATA’s logo and name.

For further information please find attached our standard guidance, “Warning – Fraudulent Emails”, which contains commonly used email fraud techniques and what you can do to better protect your organization.


Key points include:

1- The fraudsters contact users by email or telephone, under false names, sometimes using similar or identical names as those of IATA officials, seeking payment for products or services and/or claiming payments for outstanding amounts due.

2- The fraudsters use an email address resembling IATA email addresses but using different host servers such as “Gmail”.

3- The fraudsters may also use forged documents bearing the IATA logo or include links in the email to a fake website.

4- Always be wary of requests to update bank account information.

5- Whenever in doubt as to the authenticity of communications purporting to be from IATA requesting payment, please do not respond to the email and kindly notify IATA immediately at

Please take a moment to review this information carefully and share it with colleaguesin your company, particularly those that are responsible for settling supplierinvoices.

Should you require additional information regarding your original question, please reply to this e-mail.

For future support in regard to any other question, please log a new enquiry via our Customer Portal: queries will be answered with the highest priority.


Yours sincerely,

IATA Operations and Services Center - Africa & Middle East

International Air Transport Association

Please visit our portal to search FAQsto find documents and information related to Accreditation, BSP and CASS or to contact us!

Warning – Fraudulent Emails May 2013

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