September 2025
DTTAG and WingsWay Deliver Engaging & Insightful 3rd Session on AI in Travel Industry
WingsWay Training Institute (an IATA Authorised Training Center), in proud partnership with The Dubai Travel & Tour Agents Group (DTTAG), successfully hosted the third session of its annual Free Skill Enhancement Program series, designed exclusively for travel professionals across Dubai.
The session, titled “How AI Can Make You a Super Agent”, proved to be both engaging and highly relevant to today’s fast-changing travel and tourism industry. With AI and Generative AI transforming industries worldwide, this two-hour interactive program shed light on how travel professionals can embrace AI not as a threat, but as a powerful co-pilot to enhance performance, productivity, and profitability.
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Participants explored:
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The AI Co-Pilot Paradox – redefining human-AI collaboration
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Personalisation in travel – using AI for hyper-personalised itineraries and curated recommendations
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Operational efficiency – leveraging automation, predictive analytics, and disruption management to save costs and increase ROI
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Practical AI tools – trip planning, marketing content, CRM integration, and more
The training was specifically designed for sales and reservations staff, managers, business development professionals, and senior leadership across travel agencies. Attendees left the session equipped with actionable strategies to leverage AI in daily operations, client interactions, and business growth.
The event highlighted DTTAG’s ongoing commitment to empowering its members through continuous learning, while strengthening Dubai’s position as a hub of excellence in travel and tourism services.
